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10 Best customer service in Canada
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Customer Service: A Practical Approach
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Customer Service Skills for Success ISE
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The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations
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The Service Culture Handbook: A Step-by-Step Guide to Getting Your Employees Obsessed with Customer Service
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Be Our Guest: Perfecting the Art of Customer Service
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Five Star Service Advisor: How to communicate with customers and technicians to decrease conflict and increase profit
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Powerful Phrases for Effective Customer Service: Over 700 Ready-to-Use Phrases and Scripts That Really Get Results
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Uncommon Service: How to Win by Putting Customers at the Core of Your Business
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Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect
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The Customer Service Revolution: Overthrow Conventional Business, Inspire Employees, and Change the World